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HOW-TO GUIDE

Buying and selling with care

Find guidance before a meeting, payment or handoff.

Prepare before you proceed

Read our private-sale safety guide for questions to consider when contacting another person, arranging a viewing and planning a vehicle sale.

Know who arranges the sale

Buyers and sellers arrange payment, inspection, paperwork and pickup directly. Contact support about a concerning listing or conversation, and confirm vehicle details with the seller.

Read private-sale safety guidance

Need to get in touch?

Tell us what’s going on. We’ll help you find your next step.

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