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HOW-TO GUIDE

Reporting a listing or conversation

Tell CarTruvo about a marketplace concern.

Send the relevant details

Contact support with the vehicle listing link or reference and a short explanation of your concern. For a conversation, include enough context for the team to locate it.

Protect your information

Keep passwords, verification codes, identity documents and full payment details out of your email. If someone is in immediate danger, contact local emergency services.

Contact marketplace support

Need to get in touch?

Tell us what’s going on. We’ll help you find your next step.

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