What do you need a hand with?

Choose a topic. We’ll point you to a useful answer and help you get in touch with our team.

YOUR NEXT STEP

Help with a safety concern.

How to report a concern, or email our support team.

Include the listing link or reference and a short description of the concerning activity. If someone is in immediate danger, contact local emergency services.

Email CarTruvo [email protected]

This opens your email app. You can also copy the address into your email service.

For your privacy, keep passwords, verification codes, identity documents, card details and banking information out of support emails. Company contact and legal correspondence details.